Swindon Motorpark is celebrating after being named as the South West’s best franchised garage in the 2013 Motor Codes Garage of the Year
The feat achieved by Swindon Motor Park SEAT means that it is now one of the 20 most trusted garages in the UK. Ben Crudgington, Operations Director at Swindon Motor Park SEAT, enthused:
“We work as hard as we can to ensure that all our guests receive the very best service and advice possible”.
“The award is evidence that our commitment to maintaining these high standards is acknowledged by our loyal guests.”
The Motor Codes top 20 regional Garage of the Year winners list is made up of 10 franchised main dealers and 10 independent garages. Around 11,500 garage customers from across the UK voted in this year’s Motor Codes competition to endorse the first-class customer experiences
they have enjoyed at one of 7,250 garages within the network. Chris Mason, MD of Motor Codes, said:
“This is about putting trustworthy garages in the shop window, giving their customers a way to show their appreciation and, importantly, ensuring that people don’t have to feel anxious about choosing a garage.”
“Interestingly, our final vote total, gathered over six weeks, was more than the number of complaints relating to car service and repair recorded by Citizens Advice for the whole of last year.”
Motor Codes was set up by the motor industry to act as the self-regulatory body for the automotive sector and is a wholly-owned subsidiary of the Society of Motor Manufacturers and Traders (SMMT). It operates three codes of practice – the new car code, the service and repair code and the vehicle warranty products code.
The regional winners had their votes and customer feedback analysed by a panel of motoring experts chaired by Chris Mason and including TV presenter Vicki Butler-Henderson, Auto Express editor-in-chief Steve Fowler and lead Trading Standards motoring officer Tim Milsom.