Following our fantastic ‘Shift’ conference in January the data is clear. The link between our people and our performance is indisputable both in terms of the leadership of our businesses and the Associates who deliver our Guest Experience. Regardless of the specific role, we know that there is a Guest at the end of everything we do.
This year, as part of our people strategy, we launch our very own Associate Apprentice pilot scheme. This exciting scheme is industry leading, completely bespoke to Cambria and is designed to attract high calibre, young and talented individuals into our business. A number of our dealerships in both the volume and prestige sectors were invited to tender for participation in the scheme, which is supported by the Learning Skills Partnership. Mike Alsop, a Director of LSP, said he was bowled over by the tender process and the quality of application and commitment from our dealerships.
Simon Moulton, General Manager of Doves Southampton, said “I personally started my career in the motor trade direct from education on a similarly structured program that took me around all departments culminating in a semi-management role. I therefore believe this could be a real benefit to the business”.
Starting in our Grange Brentwood Aston Martin and Jaguar Dealerships, the scheme will enable a young person, as an alternative to university, to develop a role in each department of our business. The Apprentice will ultimately complete customer service qualifications and spend their last three months as an Associate Product and Services expert. This will provide a valuable service to our Guests, enhancing the experience they receive.
Mark Lavery, Cambria CEO, confirmed that this was a long term opportunity for Cambria to grow people the Cambria way and a chance to embed our values at an early time in careers. It would also provide the opportunity to develop our young, Guest focused leaders and managers of the future.
Cambria welcome all of its new Associate Apprentices and wish them the very best success.